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Performance Conversation Prep

Prepares a difficult performance conversation around observable behaviour and impact, with the responses you are likely to face thought through.

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CategoryHuman ResourcesForOperators, FoundersTested onClaudeChatGPT

Running it, start to finish

  1. Write the situation in your own words, including what you might be getting wrong.
  2. Check section 1 and remove every inference from what you will say.
  3. Involve HR where formal action is possible.

What you get back

The output this produces, every time.

  • Separates what you observed from what you inferred, and keeps the inferences out of the room.
  • Asks whether you set the expectation clearly and in time before assigning the problem.
  • Prepares specifically for the counter-complaint, which is where these conversations most often derail.

Getting better results

Where this usually goes wrong, and how to avoid it.

  • Do section 1 honestly. Most first drafts are two-thirds inference. That is the ordinary state of things and it is the single most useful correction here.
  • Answer section 2 before proceeding. If the expectation was never clearly stated, this is a different conversation and starting the planned one damages trust.
  • Actually stop talking in section 5. The prepared questions are worthless if you continue through the answer. There is frequently a reason you do not know.

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Written for The AI University. Every prompt in this library is original work — authored, tested and revised here, not collected from elsewhere. 365 of them, free with an account.