Usability Test Script
Gives tasks rather than instructions, since the moment you say where to click the test is over.
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Running it, start to finish
- Turn each research question into a goal-framed task.
- Check no task names a button, menu or page.
- Resist helping, and use the defined threshold when someone is stuck.
What you get back
The output this produces, every time.
- Writes tasks as goals, never naming an interface element.
- Defines when to intervene, preserving the data without distressing the participant.
- Weights observed behaviour over reported satisfaction, which correlate poorly.
Getting better results
Where this usually goes wrong, and how to avoid it.
- Sit through the silence. The struggle is the finding. Helping is the most natural instinct in the room and it destroys the test.
- Never answer during a task. Ask what they would do if you were not there. Answering converts the test into a demonstration.
- Test few people. A small number surfaces most major problems, and additional participants mostly re-find the same ones.
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Written for The AI University. Every prompt in this library is original work — authored, tested and revised here, not collected from elsewhere. 365 of them, free with an account.