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Diary Study Design

Prompts at the moment rather than at the end of the day, since recall degrades within hours.

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CategoryResearchForAnalysts, DesignersTested onClaudeChatGPT

Running it, start to finish

  1. Confirm a diary study is genuinely necessary rather than an interview.
  2. Design an entry that takes under two minutes.
  3. Plan the follow-up interview as part of the study.

What you get back

The output this produces, every time.

  • Prompts in the moment, which is the only reason to run a diary study rather than an interview.
  • Keeps entries under two minutes, since completion declines fastest exactly when interesting things happen.
  • Plans the follow-up interview, where fragmentary entries become explanations.

Getting better results

Where this usually goes wrong, and how to avoid it.

  • Allow voice notes. They are faster than typing, preserve tone, and materially improve compliance for the same information.
  • Front-load the important period. Compliance declines across any diary study, so design assuming the later entries will be thinner.
  • Guard against the vivid entry. Analysis reads for what stands out, which over-weights the dramatic and misses the pattern.

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