Collections Process
Chases before the due date rather than after, which is where most of the improvement in getting paid actually comes from.
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Running it, start to finish
- Fix the upstream causes before designing any chasing sequence.
- Send the first note before the due date, not after.
- Review outstanding invoices by age for ten minutes weekly.
What you get back
The output this produces, every time.
- Fixes the upstream causes, which produce more improvement than any chasing sequence.
- Sends the first reminder before the due date, catching invoices that were never processed.
- Asks for a payment date rather than for payment, which is the change that actually gets answers.
Getting better results
Where this usually goes wrong, and how to avoid it.
- Check who you invoice. The buyer is often not accounts payable, and an invoice sitting in the wrong inbox is the most common cause of late payment.
- Always ask for a date. 'As soon as possible' asks for nothing and can be ignored comfortably. A question about timing requires an answer.
- Split disputed from undisputed. One contested line should not hold a whole invoice, and it will if you let it.
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Written for The AI University. Every prompt in this library is original work — authored, tested and revised here, not collected from elsewhere. 365 of them, free with an account.