Voice Agent System Prompt
Generates a system prompt for a voice agent — written for speech rather than text, with interruption handling, confirmation of critical details, and graceful failure when it mishears.
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Running it, start to finish
- Describe what it does and what it must capture exactly.
- Test it by speaking unclearly and by interrupting it.
- Confirm your disclosure and recording obligations before going live.
What you get back
The output this produces, every time.
- Writes for the ear — no lists or formatting, short turns, answer first.
- Reads critical details back for confirmation, since transcription fails on names and numbers.
- Makes handover to a person early and easy, avoiding the trapped-caller experience.
Getting better results
Where this usually goes wrong, and how to avoid it.
- Cap the turn length. Beyond about twenty seconds callers hang up, and unlike text they cannot skim ahead to the useful part.
- Always confirm names and numbers. Transcription fails most on exactly the details that matter, and acting on a misheard one is expensive.
- Transfer after two failures. A third attempt at the same question is where a recoverable call becomes a complaint.
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Written for The AI University. Every prompt in this library is original work — authored, tested and revised here, not collected from elsewhere. 365 of them, free with an account.